Return and Exchange Policy

AMEL BATITA has a 14 day return policy:

You have 14 days to return your package from receipt of the order. The order can either be exchanged or refunded. The item must be returned in its original packaging, in its original condition, new, unworn, unwashed. Return costs are your responsibility, so you can choose the carrier of your choice. We advise you to choose a tracked shipping method. After a first exchange or refund, it is no longer possible to obtain a refund for your order. Sale items cannot be refunded. Any reservation on the condition of the products (eg damaged or opened package) must be notified immediately upon receipt of the order. If you have any doubts about the condition of your product, do not hesitate to write to us at contact@amelbatita.com

Comment ? 

1. Making contact

Contact AMEL BATITA by email at contact@amelbatita.com to send us your request and remember to tell us your order number and whether you wish to be reimbursed or exchange your item. We will then tell you the address to return the package to.

2. Shipping

Then choose your shipping method. Return costs are your responsibility, so you can choose the carrier of your choice. We advise you to choose a tracked shipping method.

3.a. Reimbursement

It will be carried out upon receipt of the package within 10 working days, after examination of the articles. The item must have been returned in its original packaging, in its original condition, new, unworn, unwashed.

3.b. The exchange

After checking the item, we will send you the new desired item, which you have expressly requested by email, within 5 working days, subject to available stocks.